FAQ’s – Home Care Warranty Plans

Location 8171 Mccauley Way Lorton, VA 22079

FAQ’s

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Question & Answer

Check our FAQs for quick answers to frequently asked questions we receive.

What is a home warranty, and why do I need one?: A home warranty is a service contract that covers the repair or replacement of home systems and appliances that break down due to normal wear and tear. Having a home warranty helps protect you from the high cost of repairs or replacements, giving you peace of mind that unexpected issues are covered.
What plans does ZX Solutions LLC offer?: We offer three home warranty plans to meet your needs: Basic - $49.99 covering basic home systems. Bronze Plan - $199.99 covering essential systems and appliances. Silver - $99.99 providing comprehensive coverage for both systems and appliances.
What does each home warranty plan cover?: For more details: please explore our Pricing Plans https://zxsolutionsllc.shop/pricing-packages/

How do I file a claim?: To file a claim, simply contact our support team at info@zxsolutionsllc.shop or zxsolutions2024@gmail.com or visit our website to submit a service request. Our customer service team will guide you through the process and connect you with a qualified technician to resolve the issue.
How long does it take to process a claim?: Once we receive your claim, we typically assign a service technician within 24-48 hours. The time for repairs or replacements will depend on the nature of the issue and availability of parts or technicians.
How do I contact customer support?: You can reach our customer support team at info@zxsolutionsllc.shop or zxsolutions2024@gmail.com. For any immediate assistance, feel free to call us (804) 5634-779. We're always ready to assist you with any questions or concerns.